The information collected will be analysed to identify priority issues to be addressed by ESA EO Exploitation Programmes. This is essential to ensure that ESA activities continue to effectively support the European and Canadian EO service providers by addressing the dominant opportunities, threats and other concerns facing the industry.
Basic company information, together with details of the product and service portfolio for each company will also be used by EARSC to populate the EO-PAGES website. This is an EARSC promotional activity intended to foster improved communication between the EO service industry and customer organisations in other industrial and market sectors.
The information collection phase has now started. A web based set of questions together with a Microsoft Excel based financial spreadsheet will be made available from 23 April.
All European and Canadian EO service providers identified by the study team will receive an email notification of their username and password that will enable them to access the EO Survey Website:
If you have not received an email by 27 April and you wish to participate in the survey, or if you have any other questions regarding the survey, contact the following email address:
Alternatively, contact Gordon Campbell from ESA at the following address:
Active participation by the EO service industry is a critical component in ensuring that the survey can meet the objectives of furnishing a sufficiently comprehensive and accurate snapshot of the current industry status and health. Without this, there is a risk that ESA EO exploitation programmes do not respond adequately to the EO Service Industry agenda.
To foster the maximum level of participation possible, a major effort has been conducted by the study team to ensure that the level of effort required to complete the question set is minimised. For example, in many cases responses have been pre-compiled with information from the previous survey so that companies need only enter new information where updates are necessary. Initial testing of the question pages indicates that the total time for completion is less than 1.5 hours. In addition, the questions can be completed over several sessions if necessary in order to maximise the flexibility and ease of completion.